Cookie Policy
Last updated: 10 July 2026
1. Introduction
QS Assistant Ltd ("QS Assistant", "we", "us" or "our") uses cookies and similar technologies to provide a secure, reliable and user-friendly experience when you visit our website or use our online learning platform (the "Platform").
This Cookie Policy explains:
what cookies are;
why we use them;
the types of cookies we use;
how long cookies remain on your device;
how you can manage your cookie preferences; and
your rights in relation to cookies.
This Cookie Policy should be read together with our:
Privacy Policy;
Terms of Use; and
other legal documents published on the Platform.
2. About QS Assistant Ltd
Company Name
QS Assistant Ltd
Company Number
16408967
Registered Office
47 Coronation Drive
Warrington
Cheshire
WA5 2DD
United Kingdom
3. What Are Cookies?
Cookies are small text files that are downloaded to your computer, smartphone or other device when you visit a website.
Cookies allow websites to recognise your device and remember certain information about your visit.
Cookies cannot normally identify you directly on their own, but they may relate to information that identifies you when combined with other information.
QS Assistant also uses similar technologies such as local storage and browser storage where appropriate. For simplicity, this Cookie Policy refers to all such technologies as "cookies".
4. Why We Use Cookies
We use cookies to:
operate the Platform;
enable secure user authentication;
remember user preferences;
maintain your login session;
improve website performance;
understand how visitors use our Platform;
improve educational content;
improve accessibility;
detect technical problems;
maintain security;
prevent fraud.
We do not use cookies to sell your personal information.
5. Types of Cookies We Use
Depending upon how you use the Platform, we may use the following categories of cookies.
5.1 Strictly Necessary Cookies
These cookies are essential for the operation of the Platform.
Without them, many parts of the Platform would not function correctly.
They may be used to:
authenticate users;
maintain secure login sessions;
remember security settings;
prevent fraudulent activity;
protect user Accounts;
enable payment processes;
ensure Platform functionality.
Because these cookies are necessary for the operation of the Platform, they cannot normally be disabled through our cookie banner.
5.2 Functional Cookies
Functional cookies allow the Platform to remember choices you make and provide enhanced functionality.
These cookies may remember:
language preferences;
accessibility settings;
user interface preferences;
previously entered information where appropriate;
learning preferences.
Disabling these cookies may reduce the functionality or convenience of certain Platform features.
5.3 Analytics Cookies
Analytics cookies help us understand how visitors interact with the Platform.
They allow us to improve:
navigation;
educational content;
website performance;
user experience;
accessibility.
We currently use Google Analytics for this purpose.
Google Analytics may collect information such as:
pages visited;
time spent on pages;
approximate geographic location derived from IP address;
browser information;
operating system;
device type;
website interactions;
referring websites.
Where required by applicable law, analytics cookies will only be placed after you have given your consent.
5.4 Performance Cookies
Performance cookies help us identify technical issues affecting the Platform.
They may help us understand:
page loading performance;
website reliability;
error rates;
compatibility issues;
system performance.
This information assists us in improving the stability and reliability of our Services.
6. Third-Party Cookies
Some cookies are placed by carefully selected third-party service providers acting on our behalf.
These providers may include:
Google Analytics;
Stripe;
Blabber; and
other service providers necessary for the operation of the Platform.
Third-party cookies are governed by the privacy and cookie policies of the relevant provider.
Whilst we carefully select our providers, QS Assistant does not control the operation of third-party cookies.
Where required by law, non-essential third-party cookies will only be activated after you have provided your consent.
7. Google Analytics
QS Assistant uses Google Analytics to better understand how visitors use the Platform.
Google Analytics helps us identify:
which pages are most frequently visited;
how users navigate through the Platform;
how educational content is accessed;
technical issues affecting users;
opportunities to improve our Services.
Google Analytics may process information including:
browser type;
operating system;
approximate geographic location;
device information;
page interactions;
session duration.
Where required by applicable law, Google Analytics will only be activated after obtaining your consent.
You can also prevent Google Analytics from collecting information by:
declining analytics cookies through our cookie preferences; or
installing Google's browser opt-out tools where available.
8. Stripe
When purchasing a Subscription or other paid Service, Stripe may use cookies necessary to:
process secure payments;
prevent fraud;
verify transactions;
maintain payment security.
These cookies are generally considered essential to the secure operation of payment services.
Stripe operates under its own privacy and cookie documentation.
9. Blabber
QS Assistant uses Blabber as its learning management platform.
Blabber may use cookies and similar technologies that are necessary to:
authenticate users;
maintain secure login sessions;
remember session information;
provide access to learning modules;
maintain user preferences;
support Platform functionality;
protect user Accounts.
These cookies are generally essential for the operation of the Platform and cannot normally be disabled without affecting functionality.
10. Cookie Duration
Cookies remain on your device for different periods depending upon their purpose.
Generally, cookies fall into two categories:
10.1 Session Cookies
Session cookies exist only while your browser session remains open.
They are automatically deleted when you close your browser.
Session cookies are commonly used to:
maintain secure logins;
remember temporary selections;
support essential Platform functionality;
maintain secure browsing sessions.
10.2 Persistent Cookies
Persistent cookies remain on your device for a defined period or until you delete them.
These cookies may remember:
your cookie preferences;
website preferences;
accessibility settings;
analytics information;
user preferences.
The duration of persistent cookies varies depending upon their purpose and the provider responsible for them.
11. Managing Your Cookie Preferences
Where required by law, QS Assistant will ask for your consent before placing non-essential cookies on your device.
When you first visit the Platform, you will be presented with a cookie banner allowing you to:
accept all cookies;
reject non-essential cookies;
customise your cookie preferences.
You may change your preferences at any time through our cookie preference settings where available.
Changing your preferences will not affect the lawfulness of cookies that were placed before your preferences were changed.
12. Browser Controls
Most web browsers allow you to manage cookies directly through their settings.
Depending upon your browser, you may be able to:
block cookies;
delete cookies;
receive notifications before cookies are placed;
block third-party cookies;
remove stored cookies.
Please note that disabling certain cookies may affect the functionality, performance and availability of parts of the Platform.
In particular, disabling essential cookies may prevent:
user authentication;
secure logins;
subscription functionality;
learning progress tracking;
access to protected educational content.
13. Do Not Track Signals
Some web browsers provide a "Do Not Track" (DNT) feature.
As there is currently no universally accepted standard governing how websites should respond to DNT signals, QS Assistant does not currently respond differently to such signals.
Should an industry-wide standard become established in the future, we may update our practices accordingly.
14. Changes to this Cookie Policy
QS Assistant may update this Cookie Policy from time to time to reflect:
changes in legislation;
developments in technology;
changes to the Platform;
changes to third-party service providers;
improvements to our Services;
changes to our cookie practices.
Where material changes are made, we will take reasonable steps to notify users where appropriate.
The latest version of this Cookie Policy will always be published on the Platform.
Your continued use of the Platform after an updated Cookie Policy takes effect constitutes your acknowledgement of the revised Policy.
15. Contact Us
If you have any questions regarding this Cookie Policy or our use of cookies, please contact us using the details below.
QS Assistant Ltd
Company Number: 16408967
Registered Office:
47 Coronation Drive
Warrington
Cheshire
WA5 2DD
United Kingdom
16. Version Control
Document Title: Cookie Policy
Version: 1.0
Approved By: QS Assistant Ltd
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